Shipping policy

We offer free insured shipping 

Estimated delivery time (including processing):

  • USA, UK, Europe & Canada: 7-9 business days 
  • Australia & New Zealand: 7-9 business days 
  • Rest of world: 10-12 business days

Order Tracking
Once your order ships, you’ll receive a tracking link by email.

Multiple Item Orders
Items may arrive in separate packages to speed up delivery.

Wrong Address Disclaimer
Please double-check your address at checkout. We are not responsible for failed deliveries due to incorrect information.

Lost / Damaged Parcels
If your order arrives damaged or does not arrive within 20 business days, contact us and we will resolve it for you.

Questions?
Email us at support@novihaven.com